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Departmental dialogue index

Diagnostic and toolkit

 

Summary

This diagnostic and toolkit has been developed by Sciencewise to help people within organisations who are interested in improving their organisation’s use of dialogue and engagement.

Rather than recommending wholesale ‘culture change’, the Departmental Dialogue Index approach suggests that to improve an organisation’s use of dialogue and engagement, it is essential to
a) understand the organisation’s preferences and beliefs
b) consider how this affects the organisation’s propensity to engage
c) use these insights to find effective ways of promoting and using engagement which goes with the grain of the organisation’s character, and therefore are more likely to be accepted.

This report is one of a series of six covering research undertaken by Sciencewise. The workstreams aim to explore specific aspects of public and stakeholder engagement resulting in guidance for policy makers who want to engage people within their policy area.

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